For questions or shipping inquiries

Contact Us

We appreciate your message and look forward to connecting with you. Please allow 24–48 hours for a response from the Soft Ivory team.

For customer support, shipping inquiries, brand collaborations, business partnerships, or distribution-related opportunities, please contact support@soft-ivory.com.

Please note that we are currently shipping to the following countries: Australia, Canada, Germany, Ireland, New Zealand, Singapore, the United Arab Emirates, the United Kingdom and the United States.

Referral Perks

Refer a friend to Soft Ivory and you both save.

Your friend will receive 10% off their first order, and once their order is placed, you'll receive 15% off your next purchase.

To claim your referral perk, your friend must email support@soft-ivory.com after placing their order with:

  • Their full name & order number
  • Your full name & email address

Once the referral is confirmed, we'll send you your 15% off code.